Monday, January 26, 2009

week 16
monday1/26/09---off
tuesday1/27/09---4:45-10:00
wensday1/28/09---off
thursday1/29/09---off
friday1/30/09---3:30-9:00
saturday1/31/09---7:45-1:45
sunday2/1/09---9:00-3:00

Thursday, January 22, 2009

monday 1/19/09---3:15-7:15
tuesday 1/20/09---3:15-8:15
wensday 1/21/09---off
thursday1/22/09---off
friday1/23/09---off
saturday1/24/09---8:00-3:30
sunday1/25/09---9:45-3:45
tact-the ability to say and do things in a way thta will not offend other people.
empathize-to see someone else's point of view and to imagine oneself in his or her situation.
etiquette-good manners; the rule of polite behavior in dealing with other people.
conflict resolution -a problem-solving strategy for setting disputes.
diversity-variety
stereotype-an oversimplified and distorted belife about a person or group without attention to individual differences.
self-directed-responsible for choosing one's own methods for reaching a goal.
cross-functional team-a group of people from two or more department or areas of expertise who work together toward a common business goal.
functional team-a group of people from one company department or area of expertise who work together toward a common business goal.
team planning-a process that involves setting goals, assigning roles, and communicating regularly.
facilitator-a leader who helps a team work more smoothly by coordinating its tasks.
total quality management (TQM)-a theroy of management that carefully coordinates company efforts to achieve customer satisfaction and continuous product improvement also called commitment to quality.
leadership style-how a person behaves when he or she is in charge of other people.
parliamentary procedure-strict rules of order for conducting a meeting.

Monday, January 12, 2009

week 19

mon 1/12/09---off
tues 1/13/09---off
wen 1/14/09---off
thur1/15/09---3:30-9:15
friday1/16/09---3:30-9:00
saturday1/17/09---8:00-4:00
sunday1/18/09---9:00-4:00

Wednesday, January 7, 2009

monday1/5/09---3:30p-8:45
tuesday1/6/09---3:00p-8:00
wensday1/7/09---3:45p-9:15
thursday1/8/09---off
friday1/9/09---3:30-7:30
saturday1/10/09---off
sunday1/11/09---9:ooa-5:00